For any question about your order or delivery please contact our Customer Service Team or contact us by email firstname.lastname@example.org. We will endeavor to respond to each query within 24 hours.
We use the latest encryption and secure server technology to ensure that your data cannot be accessed by any third parties.
We accept Stripe (All credit Cards, Debt Cards & PayPal). You can pay by the following credit or debit cards; Visa, MasterCard, Visa Delta and Maestro.
All prices quoted on website are in USD and are correct at the time of print. These prices are final & include all taxes excluding import duty to your country & shipping charges. We reserve the right to alter prices without notice.
Once the order is placed we will send you an order acknowledgement email.
Please contact our Customer Service Teamwith your order number and they will answer your query.
It depends on the individual item and its delivery time. Please contact our Customer Service Team with your order number and they will do their best to accommodate your request. If the item has already been dispatched it will not be possible to change or cancel the order.
Yes, you will receive an email confirming your delivery and a separate delivery note when you receive your order.
Our delivery charges are variable and base on weight & delivery location. You can calculate delivery charges on checkout page.
The carrier may require your signature. Your order is dealt with as quickly as possible in order of receipt. Our aim is to process all orders within 10-15 working days of receipt on our premises.
We have valued customer over the globe and offering our services worldwide.
Unless stated in the product description, we will endeavor to supply your goods within 10-15 working days (excludes Weekends and Bank Holidays) for the standard sizes and available stock. But if an item is out of stock or you want custom size or customization (made to order), we will take about 3-4 week.
The courier will leave you a note, which contains instructions on how you can arrange a redelivery.
If you are not satisfied with your order, for any reason, you may return it within 7 days after the day you have received it and receive a replacement or full refund for the price of the product. Delivery charges will not be refunded. The product must be returned in a re-salable condition in its original, undamaged packaging. We do not accept returns & replacements for custom size or customization. Please refer to the Return/Replacement & Refund
Please contact our Customer Service Team or contact us by email email@example.com, stating the order number, product code, and reason for return and if you want a refund or a replacement. We will then advise with full information about how to return your item - please note the costs incurred will be payable by the customer (unless agreed otherwise).
Your refund will be credited back to the same method of payment you used when placing the order and you will receive this within 14 working days of us receiving the return.
Please contact our Customer Service Team or contact us by email firstname.lastname@example.org as soon as you are able and they will arrange for the damaged item to be collected and will issue you a replacement product, which will be delivered free of charge.
Visit the Department of Trade and Industry’s website at www.consumerdirect.gov.uk for a full list of your statutory rights.
Yes - we comply fully with the Data Protection Act and do not sell or hire any data to third parties in any shape or form. For more information please see our Privacy & Security information.
We do not keep any credit card information. We do this to protect you. We use encrypted serves for the transaction process but do not keep your details for your security.
There is a facility on the site that enables the automatic emailing of details to you. We do not give information over the phone due to security issues.
We accept Stripe (All major Credit Cards, Debt Cards and PayPal) You can pay by the following credit or debit cards; Visa, MasterCard, Visa Delta and Maestro.
All prices quoted on website are in USD and are correct at the time of print. These prices are final & includes all taxes excluding import duty to your country & shipping charges. We reserve the right to alter prices without notice.
Please subscribe to our newsletter (at the left bottom of page) to get informed for updates about products and Promotions.
You may Login to your account to view your order status and Order History. Login to My account > My Orders
To update your profile / contact information, you may Login your account at anytime. Login to My account > Address Book.